Privacy Policy

1. Introduction

This Privacy Policy explains how ClickCognix ("we", "us", "our") collects, uses, and protects information when you visit our website or use our SEO, AI Visuals, and Website Development services.

2. Information We Collect

We may collect the following types of information:

• Contact details you submit through our forms, such as your name, email address, phone number, and message.
• Basic technical data collected automatically, such as your browser type, device, approximate location, and the pages you visit.
• Any project details you share with us when discussing or commissioning our services.

3. How We Use Your Information

We use the information we collect to respond to inquiries, deliver and improve our services, communicate with clients about their projects, and understand how visitors use our website.

4. Cookies & Analytics

Our website may use cookies and similar tools, including analytics services, to understand site traffic and improve the user experience. You can disable cookies through your browser settings, though some parts of the site may not function as intended without them.

5. Third-Party Services

We may use trusted third-party tools, such as analytics, advertising, and communication platforms, to help us run our website and services. These providers only receive the information needed to perform their function and are not permitted to use it for unrelated purposes.

6. Data Sharing

We do not sell your personal information. We may share it with service providers who support our operations (such as hosting or email delivery), or when required by law.

7. Data Retention

We keep personal information only as long as needed to fulfil the purposes described in this policy, unless a longer retention period is required by law or by an active client agreement.

8. Your Rights

You may ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below.

9. Client Project Data

Where we handle data on behalf of a client as part of a project (for example, website or ad account access), that data is handled according to the terms agreed with that client and is not used for any other purpose.

10. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website or services after changes are posted means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights over your data, please reach out at hello@clickcognix.co.