Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") govern your access to and use of the ClickCognix website and services, including Search Engine Optimization (SEO), AI Visuals, and Website Development (collectively, the "Services"). By engaging ClickCognix or using this website, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Our Services

ClickCognix provides digital services including, but not limited to:

• Search Engine Optimization (technical SEO, on-page optimization, and content strategy)
• AI-assisted visual content creation (graphics, product imagery, and social-ready visuals)
• Website design, development, and ongoing maintenance

The specific scope, deliverables, timeline, and fees for any engagement will be set out in a separate proposal, quote, or statement of work agreed with the client. If a signed proposal or contract conflicts with these Terms, the signed document will take precedence.

3. Client Responsibilities

To deliver our Services effectively, clients agree to provide timely access to necessary accounts, assets, brand materials, and feedback. Delays in providing required information or approvals may affect project timelines, and ClickCognix is not responsible for delays caused by late client input.

4. Payment Terms

Fees, billing cycles, and payment methods will be agreed before work begins and outlined in the relevant proposal or invoice. Unless otherwise agreed in writing, invoices are due upon receipt, and ClickCognix reserves the right to pause work on overdue accounts until payment is received.

5. Intellectual Property

Upon full payment, clients receive ownership of the final deliverables created specifically for them (such as website code and finished visual assets), unless otherwise agreed. ClickCognix retains the right to showcase completed work in its portfolio, case studies, and marketing materials unless the client requests otherwise in writing.

Any pre-existing tools, templates, frameworks, or proprietary processes used by ClickCognix to deliver its Services remain the property of ClickCognix.

6. AI-Generated Content

Some visual deliverables may be produced with the assistance of AI tools. Clients are responsible for ensuring that any AI-assisted content they publish complies with applicable laws and any third-party platform policies. ClickCognix does not guarantee that AI-generated content is free of similarity to existing works and will work with clients to address any concerns raised.

7. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information shared during the course of an engagement, and to use it only for the purpose of delivering or receiving the Services.

8. Limitation of Liability

While ClickCognix works to deliver measurable results, we do not guarantee specific outcomes such as search rankings, traffic, or revenue, as these depend on factors outside our control (including search engine algorithm changes and market conditions). To the fullest extent permitted by law, ClickCognix's liability for any claim arising from the Services is limited to the fees paid by the client for the specific Service in question.

9. Termination

Either party may terminate an ongoing engagement with written notice as specified in the relevant proposal or contract. Clients remain responsible for payment of all work completed up to the termination date.

10. Changes to These Terms

ClickCognix may update these Terms from time to time. Continued use of our website or Services after changes are posted means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of Pakistan, without regard to conflict-of-law principles, unless otherwise agreed in a signed contract with a client based elsewhere.

12. Contact Us

If you have questions about these Terms, please reach out at hello@clickcognix.co.